Reference

How wingoanalyst Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, how we store it, and the rights you hold over it at every stage.

Data collected only as neededUPI & Paytm transactions handled securelyYour rights — view, edit, deleteNo third-party sale of your dataIndia-specific jurisdiction framing
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wingoanalyst How wingoanalyst Handles Your Personal Data
REACH OUR PRIVACY TEAM

Open a Direct Line on Privacy Questions

If you have a question about how your data is stored, want to correct something in your account profile, or wish to request deletion of your…

Email Privacy Desk Send your data request or query to our dedicated privacy email.
Live Chat Start a chat session directly from your account dashboard.
Help Centre Ticket Submit a written ticket through the Help Centre.
HOW WE PROTECT YOUR ACCOUNT

Browse Our Data Handling and Security Practices

From the moment you open your account, we apply a layered approach to data protection — combining encryption, access controls and a clear retention schedule.

End-to-End Data Encryption

All data in transit between your device and our servers travels over TLS 1.3.

Cookie Usage and Consent

We use essential cookies to keep your session active and analytical cookies — only with your explicit consent — to…

Account Access Controls

Two-factor authentication is available on every wingoanalyst account.

Data Retention Schedule

Account data is retained for the period required under applicable Indian financial record-keeping rules.

Third-Party Sharing Limits

We share data only with payment processors — UPI network partners, Paytm and PhonePe — strictly to settle transactions.

Your Right to Request Changes

You hold the right to access, rectify or erase your stored data.

Check Common Privacy Policy Questions

These answers address the questions we receive most often about data rights, cookie settings and how to get in touch about your records. If your question is not covered here, raise it directly with our privacy team.

We collect your name, email address, phone number and payment identifiers such as your UPI handle or Paytm wallet ID. We also record session and transaction metadata to maintain your account history and comply with applicable Indian financial regulations.

We store only tokenised references to your UPI or PhonePe transactions — never full credentials. All payment data in transit is encrypted via TLS 1.3, and tokenised references on our servers are protected by AES-256 encryption so your financial details remain secure.

Yes. Send a subject access request to our privacy email or raise a ticket through the Help Centre. We will compile and deliver a full copy of your stored data within 72 hours, in a readable format, to your registered email address.

Submit a deletion request via live chat or our privacy email. Once we verify your identity, we remove personal identifiers from active databases within 30 days. Aggregated, non-identifiable transaction records required under Indian regulations may be retained for the statutory period.

Data is shared only with payment processors — UPI network partners, Paytm and PhonePe — solely to settle your transactions. We do not sell, rent or share your personal data with advertisers or any unaffiliated company for commercial purposes.

Visit the cookie settings panel in your account area at any time. Essential cookies cannot be disabled as they keep your session running, but you can withdraw consent for analytical and preference cookies there; the change takes effect immediately on your next page load.

Contact our live chat team immediately. We will place a temporary hold on your account, audit the recent login log for your IP and device history, and walk you through resetting your credentials step by step to restore secure access.

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